Cancellation rights

Right to retract

The withdrawal period is 14 days from receipt of the product by the consumer. Provided that the order has been confirmed by FRANCINE JOAILLERIE to the customer by email. Items must be returned in their original packaging, intact without any damage or opening. Under these conditions, they will be reimbursed with the exception of return costs by bank check sent to the name of the customer who placed the order and to the billing address.

  • 11 000
    CUSTOMERS HAVE PLACED THEIR TRUST IN US
  • 18 000
    PRODUCTS SOLD
  • 40
    YEARS OF EXPERTISE
  • certified
    100% authentic
Authenticity & Guarantee
  • 14-day right of withdrawal
  • delivery
    express & secure
  • GUARANTEE
    2 YEARS
  • PAYMENTS
    IN SEVERAL INSTALMENTS

Authenticité & Garantie​

Avant la mise en vente de nos montres et bijoux (en ligne ou en magasin) nous expertisons nos objets afin de certifier l’authenticité : mouvement, matière, signature, époque, diamants et pierres précieuses, pierres fines, perles etc.
Le prix des montres et bijoux est régulièrement revalorisé à hauteur du marché.

Une garantie et un certificat sont établis par la maison.

Authenticity & Guarantee

Before the sale of our watches and jewelry (online or in store) we appraise our objects in order to certify the authenticity: movement, material, signature, period, diamonds and precious stones, fine stones, pearls, etc. The price of watches and jewelry is regularly revalued at market level. A guarantee and a certificate are established by the house.